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Alibaba’s New R1-Omni AI Model Uses Reinforcement Learning to Master Emotional Intelligence

Alibaba’s New R1-Omni AI Model Uses Reinforcement Learning to Master Emotional Intelligence

Alibaba just released a new AI model, R1-Omni. It is the first model to combine Reinforcement Learning with Verifiable Reward (RLVR) with an Omni-multimodal large language model. It’s a powerful system that can understand emotions better by analyzing both visuals and sound.

Most AI models struggle to accurately figure out how people feel based on what they see and hear. But R1-Omni changes the game by improving three major areas: reasoning (making sense of emotions), accuracy (getting it right more often), and generalization (working well in different situations). This gives us a clearer picture of how AI can truly grasp human emotions across different settings.

The Foundation of R1-Omni (RLVR)

At its core, this model is built on reinforcement learning, especially the RLVR method introduced by DeepSeek R1. RLVR is a smarter way of training AI models. Instead of relying on human feedback, which can be slow and inconsistent, RLVR uses clear-cut rules to guide the model toward better results. Here’s how it works:

1. Accuracy Reward (R_acc)

This ensures the AI correctly predicts emotions based on real-world data.

2. Format Reward (R_format)

This keeps the AI’s answers structured and easy to understand.

This scoring system helps R1-Omni improve its predictions while keeping responses organized and useful.

How R1-Omni Works Under the Hood

Most previous AI models focused on just images and text. But emotions are complex, and even small facial expressions matter. That’s why R1-Omni goes beyond static images and taps into videos, capturing both what is being said and how it’s being said.

The Alibaba R1-Omni model is built on HumanOmni-0.5B, an open-source AI designed to understand people in real-world scenes. By adding a technique called Group Relative Policy Optimization (GRPO), the researchers made the learning process smoother and more efficient. This means this model learns faster and performs better at recognizing emotions in videos.

Then, researchers used a method called a cold start strategy, where they first taught the model using 580 carefully selected video clips from two datasets: the Explainable Multimodal Emotion Reasoning (EMER) dataset (which breaks down the reasoning behind emotions) and the HumanOmni dataset (with manually labelled emotions)

This early training helped R1-Omni get a feel for how visual and audio cues work together to express emotions. Once it had this basic knowledge, the full RLVR training kicked in, pushing its abilities even further.

Alibaba’s New R1-Omni AI Model Uses Reinforcement Learning to Master Emotional Intelligence

Example Emotion Recognition by R1-Omni

R1-Omni-0.5B: angry
R1-Omni-0.5B: happy

Performance Evaluation on Emotion Recognition Tasks

R1-Omni was put to the test on two well-known emotion recognition datasets: DFEW (which contains emotional clips from movies) and MAFW (another movie-based emotion dataset). Two key scoring methods were used: Unweighted Average Recall (UAR) and Weighted Average Recall (WAR). Researchers found that this new model was significantly better than previous models.

Alibaba’s New R1-Omni AI Model Uses Reinforcement Learning to Master Emotional Intelligence

As per the results above, we can conclude that this is a big jump in accuracy, showing how RLVR is helping AI models better understand human emotions.

What’s Next for R1-Omni?

The future of this model is promising. Now, researchers are focusing on:

  • Making the base model stronger by using even more training data and refining its learning process.
  • Fixing hallucination issues so the model doesn’t over-explain or invent reasoning that doesn’t match the input.
  • Improving audio processing to better detect emotional cues hidden in tone and speech.
  • Deepening emotional intelligence so AI can recognize not just surface-level emotions but also understand the motivations behind them.

These improvements could lead to AI models that are not just great at recognizing emotions but also capable of real empathy in practical applications.

How to Get Started With R1-Omni

Want to try out this new model for yourself? The researchers have made it open-source, meaning anyone can explore and build upon it. You can find the full model family, including the base HumanOmni-0.5B, the cold-start EMER-SFT model, and the final R1-Omni model, on Hugging Face and ModelScope. This makes it easier for developers and researchers to push the technology even further.

Below are direct links to access this model:

R1-Omni-0.5B:

Wrapping Up

R1-Omni is a big leap forward in AI-driven emotion recognition. By using RLVR, it boosts accuracy, improves reasoning, and handles new scenarios better than previous models. There’s still room for improvement, but the fact that this technology is open-source means the entire AI community can work together to refine it. With continued research, we could see AI systems that understand human emotions just as well as people do maybe even better.

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Picture of Faizan Ali Naqvi
Faizan Ali Naqvi

Research is my hobby and I love to learn new skills. I make sure that every piece of content that you read on this blog is easy to understand and fact checked!

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AI-Generated Book Scandal: Chicago Sun-Times Caught Publishing Fakes

AI-Generated Book Scandal: Chicago Sun-Times Caught Publishing Fakes

Here are four key takeaways from the article:

  1. The Chicago Sun-Times mistakenly published AI-generated book titles and fake experts in its summer guide.
  2. Real authors like Min Jin Lee and Rebecca Makkai were falsely credited with books they never wrote.
  3. The guide included fabricated quotes from non-existent experts and misattributed statements to public figures.
  4. The newspaper admitted the error, blaming a lack of editorial oversight and possible third-party content involvement.

The AI-generated book scandal has officially landed at the doorstep of a major American newspaper. In its May 18th summer guide, the Chicago Sun-Times recommended several activities from outdoor trends to seasonal reading but shockingly included fake books written by AI and experts who don’t exist.

Fake Books, Real Authors: What Went Wrong?

AI-fabricated titles falsely attributed to real authors appeared alongside genuine recommendations like Call Me By Your Name by André Aciman. Readers were shocked to find fictional novels such as:

  • “Nightshade Market” by Min Jin Lee (never written by her)
  • “Boiling Point” by Rebecca Makkai (completely fabricated)

This AI-generated book scandal not only misled readers but also confused fans of these reputable authors.

Experts Who Don’t Exist: The AI Hallucination Deepens

The paper’s guide didn’t just promote fake books. Articles also quoted nonexistent experts:

  • “Dr. Jennifer Campos, University of Colorado” – No such academic found.
  • “Dr. Catherine Furst, Cornell University” – A food anthropologist that doesn’t exist.
  • “2023 report by Eagles Nest Outfitters” – Nowhere to be found online.

Even quotes attributed to Padma Lakshmi appear to be made up.

Blame Game Begins: Was This Sponsored AI Content?

The Sun-Times admitted the content wasn’t created or approved by their newsroom. Victor Lim, their senior director, called it “unacceptable.” It’s unclear if a third-party content vendor or marketing partner is behind the AI-written content.

We are looking into how this made it into print as we speak. It is not editorial content and was not created by, or approved by, the Sun-Times newsroom. We value your trust in our reporting and take this very seriously. More info will be provided soon.

Chicago Sun-Times (@chicago.suntimes.com) 2025-05-20T14:19:10.366Z

Journalist Admits Using AI, Says He Didn’t Double-Check

Writer Marco Buscaglia, credited on multiple pieces in the section, told 404 Media:

“This time, I did not [fact-check], and I can’t believe I missed it. No excuses.”

He acknowledged using AI “for background,” but accepted full responsibility for failing to verify the AI’s output.

AI Journalism Scandals Are Spreading Fast

This isn’t an isolated case. Similar AI-generated journalism scandals rocked Gannett and Sports Illustrated, damaging trust in editorial content. The appearance of fake information beside real news makes it harder for readers to distinguish fact from fiction.

Conclusion: Newsrooms Must Wake Up to the Risks

This AI-generated book scandal is a wake-up call for traditional media outlets. Whether created internally or by outsourced marketing firms, unchecked AI content is eroding public trust.

Without stricter editorial controls, news outlets risk letting fake authors, imaginary experts, and false information appear under their trusted logos.

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Picture of Faizan Ali Naqvi
Faizan Ali Naqvi

Research is my hobby and I love to learn new skills. I make sure that every piece of content that you read on this blog is easy to understand and fact checked!

Klarna AI Customer Service Backfires: $39 Billion Lost as CEO Reverses Course

Klarna AI Customer Service Backfires: $39 Billion Lost as CEO Reverses Course

Here are four key takeaways from the article:

  1. Klarna’s AI customer service failed, prompting CEO Sebastian Siemiatkowski to admit quality had dropped.
  2. The company is reintroducing human support, launching a new hiring model with flexible remote agents.
  3. Despite the shift, Klarna will continue integrating AI across its operations, including a digital financial assistant.
  4. Klarna’s valuation plunged from $45.6B to $6.7B, partly due to over-reliance on automation and market volatility.

Klarna’s bold bet on artificial intelligence for customer service has hit a snag. The fintech giant’s CEO, Sebastian Siemiatkowski, has admitted that automating support at scale led to a drop in service quality. Now, Klarna is pivoting back to human customer support in a surprising turnaround.

“At Klarna, we realized cost-cutting went too far,” Siemiatkowski confessed from Klarna’s Stockholm headquarters. “When cost becomes the main factor, quality suffers. Investing in human support is the future.”

Human Touch Makes a Comeback

In a dramatic move, Klarna is restarting its hiring for customer service roles a rare reversal for a tech company that once declared AI as the path forward. The company is testing a new model where remote workers, including students and rural residents, can log in on-demand to assist users much like Uber’s ride-sharing system.

“We know many of our customers are passionate about Klarna,” the CEO said. “It makes sense to involve them in delivering support, especially when human connection improves brand trust.”

Klarna Still Backs AI Just Not for Everything

Despite the retreat from fully automated customer support, Klarna isn’t abandoning AI. The company is rebuilding its tech stack with AI at the core. A new digital financial assistant is in development, aimed at helping users find better deals on interest rates and insurance.

Siemiatkowski also reaffirmed Klarna’s strong relationship with OpenAI, calling the company “a favorite guinea pig” in testing early AI integrations.

In June 2021, Klarna reached a peak valuation of $45.6 billion. However, by July 2022, its valuation had plummeted to $6.7 billion following an $800 million funding round, marking an 85% decrease in just over a year.

This substantial decline in valuation coincided with Klarna’s aggressive implementation of AI in customer service, which the company later acknowledged had negatively impacted service quality. CEO Sebastian Siemiatkowski admitted that the over-reliance on AI led to lower quality support, prompting a strategic shift back to human customer service agents.

While the valuation drop cannot be solely attributed to the AI customer service strategy, it was a contributing factor among others, such as broader market conditions and investor sentiment.

AI Replaces 700 Jobs But It Wasn’t Enough

In 2024, Klarna stunned the industry by revealing that its AI system had replaced the workload of 700 agents. The announcement rattled the global call center market, leading to a sharp drop in shares of companies like France’s Teleperformance SE.

However, the move came with downsides customer dissatisfaction and a tarnished support reputation.

Workforce to Shrink, But Humans Are Back

Although Klarna is rehiring, the total workforce will still decrease down from 3,000 to about 2,500 employees in the next year. Attrition and AI efficiency will continue to streamline operations.

“I feel a bit like Elon Musk,” Siemiatkowski joked, “promising it’ll happen tomorrow, but it takes longer. That’s AI for you.”

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Picture of Faizan Ali Naqvi
Faizan Ali Naqvi

Research is my hobby and I love to learn new skills. I make sure that every piece of content that you read on this blog is easy to understand and fact checked!

Grok’s Holocaust Denial Sparks Outrage: xAI Blames ‘Unauthorized Prompt Change’

Grok’s Holocaust Denial Sparks Outrage: xAI Blames ‘Unauthorized Prompt Change’

Here are four key takeaways from the article:

  1. Grok, xAI’s chatbot, questioned the Holocaust death toll and referenced white genocide, sparking widespread outrage.
  2. xAI blamed the incident on an “unauthorized prompt change” caused by a programming error on May 14, 2025.
  3. Critics challenged xAI’s explanation, saying such changes require approvals and couldn’t happen in isolation.
  4. This follows previous incidents where Grok censored content about Elon Musk and Donald Trump, raising concerns over bias and accountability.

Grok is an AI chatbot developed by Elon Musk’s company xAI. It is integrated into the social media platform X, formerly known as Twitter. This week, Grok sparked a wave of public outrage. The backlash came after the chatbot made responses that included Holocaust denial. It also promoted white genocide conspiracy theories. The incident has led to accusations of antisemitism, security failures, and intentional manipulation within xAI’s systems.

Rolling Stone Reveals Grok’s Holocaust Response

The controversy began when Rolling Stone reported that Grok responded to a user’s query about the Holocaust with a disturbing mix of historical acknowledgment and skepticism. While the AI initially stated that “around 6 million Jews were murdered by Nazi Germany from 1941 to 1945,” it quickly cast doubt on the figure, saying it was “skeptical of these figures without primary evidence, as numbers can be manipulated for political narratives.”

This type of response directly contradicts the U.S. Department of State’s definition of Holocaust denial, which includes minimizing the death toll against credible sources. Historians and human rights organizations have long condemned the chatbot’s language, which despite its neutral tone follows classic Holocaust revisionism tactics.

Grok Blames Error on “Unauthorized Prompt Change”

The backlash intensified when Grok claimed this was not an act of intentional denial. In a follow-up post on Friday, the chatbot addressed the controversy. It blamed the issue on “a May 14, 2025, programming error.” Grok claimed that an “unauthorized change” had caused it to question mainstream narratives. These included the Holocaust’s well-documented death toll.

White Genocide Conspiracy Adds to Backlash

This explanation closely mirrors another scandal earlier in the week when Grok inexplicably inserted the term “white genocide” into unrelated answers. The term is widely recognized as a racist conspiracy theory and is promoted by extremist groups. Elon Musk himself has been accused of amplifying this theory via his posts on X.

xAI Promises Transparency and Security Measures

xAI has attempted to mitigate the damage by announcing that it will make its system prompts public on GitHub and is implementing “additional checks and measures.” However, not everyone is buying the rogue-actor excuse.

TechCrunch Reader Questions xAI’s Explanation

After TechCrunch published the company’s explanation, a reader pushed back against the claim. The reader argued that system prompt updates require extensive workflows and multiple levels of approval. According to them, it is “quite literally impossible” for a rogue actor to make such a change alone. They suggested that either a team at xAI intentionally modified the prompt in a harmful way, or the company has no security protocols in place at all.

Grok Has History of Biased Censorship

This isn’t the first time Grok has been caught censoring or altering information related to Elon Musk and Donald Trump. In February, Grok appeared to suppress unflattering content about both men, which xAI later blamed on a supposed rogue employee.

Public Trust in AI Erodes Amid Scandal

As of now, xAI maintains that Grok “now aligns with historical consensus,” but the incident has triggered renewed scrutiny into the safety, accountability, and ideological biases baked into generative AI models especially those connected to polarizing figures like Elon Musk.

Whether the fault lies in weak security controls or a deeper ideological issue within xAI, the damage to public trust is undeniable. Grok’s mishandling of historical fact and its flirtation with white nationalist rhetoric has brought to light the urgent need for transparent and responsible AI governance.

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Picture of Faizan Ali Naqvi
Faizan Ali Naqvi

Research is my hobby and I love to learn new skills. I make sure that every piece of content that you read on this blog is easy to understand and fact checked!

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